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AI-Powered Customer Service Systems: Implementation and Optimization

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Updated 1 month ago

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Modules

M:1

Introduction To AI-Powered Customer Service Systems: Implementation and Optimization

6 Lessons

|

5 Min

In this section we'll Introduce you to AI-Powered Customer Service Systems: Implementation and Optimization, How to maximize your learning experience Introduction to the implementation project

  • Welcome And Introduction

    -

  • The Evolution of Customer Service Technology

    2:20

  • The Evolution of Customer Service Technology

    -

  • Multichannel Era (2000s-2010s)

    -

  • Current AI-Enhanced Era (2010s-Present

    3:17

  • Prevalent AI Applications in Today's Customer Service

    -

M:2

The Evolution of Customer Service Technology

4 Lessons

|

1 Min

In this section you will learn the Use case optimization and quick deployment advantages - Limitations in customization and advanced capabilities

  • Key Technology Players and Solutions

    -

  • Implementation Success Rates and Challenges

    1:40

  • Guided Exercise Instructions

    -

  • Settings Expectation

    -

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Preview this course

This course includes:

  • 7 Min on-demand video
  • Lifetime access
  • Milestone budges
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