Fundamentals of Business Process Management

Develop hands-on skills in Business Process Model and Notation (BPMN). You’ll learn to model activities, decisions, roles, and resources — creating clear, standardized diagrams that communicate how work actually happens.

• FBPM-3.1: First Steps with BPMN

  7:15

• FBPM-3.2: Branching and Merging

  12:18

• FBPM-3.3: Business Objects

  3:50

• Quiz 1

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• FBPM-3.4: Resources, Pools and Lanes

  9:16

• FBPM-3.5: Process Decomposition

  6:40

• FBPM-3.6: Process Reuse

  4:08

• Quiz 2

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• FBPM-4.1: Rework and Repetition

  11:56

• FBPM-4.2: Handling Events

  17:40

• FBPM-4.3: Handling Exceptions

  13:41

• FBPM-4.4: Processes and Business Rules

  3:56

• Quiz 3

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Discover how to document existing processes accurately using workshops, interviews, and observation. You’ll also learn best practices for ensuring modeling quality and consistency across teams.

• FBPM-5.1: Setting of Process Discovery

  8:16

• FBPM-5.2: Process Discovery Methods

  13:07

• FBPM-5.3: Process Modeling Method

  6:14

• Quiz 1

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• FBPM-5.4: Process Modeling Quality Assurance

  18:35

• FBPM-6.1: Value-Added Analysis

  9:13

• FBPM-6.2: Waste Analysis

  4:35

• Quiz 2

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• FBPM-6.3: Stakeholder Analysis & Issue Register

  7:40

• FBPM-6.4: Root Cause Analysis

  9:31

• Quiz 3

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Apply quantitative techniques to measure and evaluate process performance. Learn methods such as flow analysis, queueing analysis, and simulation to predict outcomes and optimize throughput and resource use.

• FBPM-7.1: Flow Analysis

  22:50

• FBPM-7.2: Queueing Analysis

  10:43

• FBPM-7.3: Simulation

  13:00

• Quiz 1

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• BPMN Process Model Simulation in BIMP — Marlon DumasBPMN Process Model Simulation in BIMP — Marlon Dumas

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• FBPM-8.1: Essence of Process Redesign

  10:14

• FBPM-8.2: Transactional Methods

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• FBPM-8.3: Transformational Methods

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• Quiz 2

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Understand how to turn process models into real, executable workflows. Explore process-aware information systems, automation tools, and integration challenges that come with implementing BPM in practice.

• FBPM-9.1: Process-Aware Information Systems

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• FBPM-9.2: Advantages and Challenges of BPMS

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• FBPM-10.1: Executable Models

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• Quiz 1

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• FBPM-10.2: Making Conceptual Models Executable

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• FBPM-11.1: Process Dashboards

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• FBPM-11.2: Introduction to Process Mining

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• Quiz 2

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• Introduction to Process Mining:

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• FBPM-11.3: Automated Process Discovery

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• FBPM-11.4: Performance Analysis

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• FBPM-11.5: Conformance Checking

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• Quiz 3

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Wrap up the course by exploring what makes BPM successful in the long run. Study barriers to BPM adoption, the six success factors of BPM maturity, and how to build a culture of continuous process improvement.

• FBPM-11.6: Variants Analysis

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• How to Analyze Your Process Mining Variants

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• FBPM-11.7: Process Mining in Practice

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• Quiz 1

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• FBPM-12.1: Barriers to BPM Success

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• FBPM-12.2: Six Success Factors of BPM Maturity

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• FBPM-12.3: Process Maturity and BPM Maturity

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• Quiz 2

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