How to Predict and Prevent Customer Loss Using AI

skills

BEGINNER

No Project

Updated 11 months ago

What you will learn

Introduction to Artificial Intelligence
Write basic instructions with Python Programming Language.
Understand the concept of customer churn and its impact on business.
Gain hands-on experience with a real-world customer churn dataset.
Build and train an ANN model for churn prediction.
Evaluate the performance of the ANN model using metrics such as precision | recall and accuracy.
Interpret the results using a confusion matrix and a classification report.

About

Modules

M:1

10:00 AM - 10:30 AM: Registration and Welcome

Participant registration and introductory remarks. Overview of the workshop objectives and agenda.

M:2

10:30 AM - 11:30 AM: Introduction to Customer Churn

Understanding customer churn and its business implications. Overview of predictive analytics for churn prediction.

M:3

11:30 AM - 12:30 PM: Data Exploration and Preprocessing

Introduction to the customer churn dataset. Data cleaning and preprocessing techniques.

M:4

12:30 PM - 1:30 PM: Lunch Break

M:5

1:30 PM - 3:00 PM: Building the ANN Model

Introduction to Artificial Neural Networks. Building and training the ANN model using TensorFlow/Keras.

M:6

3:00 PM - 3:15 PM: Coffee Break

M:7

3:15 PM - 4:30 PM: Model Evaluation and Interpretation

Evaluating the model using precision, recall, and accuracy. Understanding and interpreting the confusion matrix and classification report.

M:8

4:30 PM - 5:00 PM: Q&A and Wrap-Up

Addressing participant questions and discussing further resources. Closing remarks and feedback collection.

Project:

Details not provided...

Instructors:

Noah Olatoye

I'm a Nigerian Software Engineer and Tech Entrepreneur dedicated to empowering individuals and businesses in navigating the digital landscape. With a keen focus on Artificial Intelligence, I specialize in solving complex technical challenges and equipping others with the skills needed to excel in today's digital era. My mission is to drive innovation and create tangible impact through technology, leaving a lasting imprint on everyone I engage with.

Preview this course

Enter Coupon

30-Day Money-Back Guarantee

This course includes:

7 Min on-demand video
Lifetime access
Milestone budges

5 star

4 star

3 star

2 star

1 star

★★★★★