In this module you will learn about Leveraging Employee Experience to design every stage of the employee journey to foster engagement, loyalty, and high performance
foundation of design thinking lies in a human-cantered approach to problem-solving that emphasizes empathy, creativity, and iteration. It’s used to design solutions—whether products, services, or experiences—that truly meet people’s needs.
in this module you will learn Responding to feedback especially in the context of employee experience or design thinking is not just about acknowledgment; it’s about action, transparency, and growth. Whether the feedback is positive, critical, or constructive, how you respond sets the tone for trust, culture, and continuous improvement.
Design and present a comprehensive employee experience (EX) strategy for a hypothetical or real organization. Your strategy should integrate the core concepts from Modules 1–3, demonstrating how businesses can build a culture of continuous engagement, feedback, and connection.
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