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Leveraging Employee Experience

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BEGINNER

Project

Updated 2 weeks ago

About

Modules

M:1

Employee Experience

13 Lessons

In this module you will learn about Leveraging Employee Experience to design every stage of the employee journey to foster engagement, loyalty, and high performance

  • Introduction

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  • David feltzman

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  • Thoughts on employee experience

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  • Psychological Contract

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  • Context and culture

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  • Voice of employee

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  • quiz

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  • Giving feedback to employee

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  • Importance of employee experience

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  • How to get the business to guide you

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  • Employee Engagement

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  • Employee Value Proposition

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  • Quiz

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M:2

Foundation of Design Thinking

9 Lessons

foundation of design thinking lies in a human-cantered approach to problem-solving that emphasizes empathy, creativity, and iteration. It’s used to design solutions—whether products, services, or experiences—that truly meet people’s needs.

  • Value Chain

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  • Design Thinking

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  • Challenge the status quo

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  • employee lifecycle

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  • Importance of continuous feedback

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  • Quiz

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  • How to give constructive

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  • Receiving unsolicited feedback

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  • Enhance social Connection

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M:3

Responding to Feedback

8 Lessons

in this module you will learn Responding to feedback especially in the context of employee experience or design thinking is not just about acknowledgment; it’s about action, transparency, and growth. Whether the feedback is positive, critical, or constructive, how you respond sets the tone for trust, culture, and continuous improvement.

  • Continuous Engagement

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  • Leading by example

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  • Emotional Brain

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  • Positive feed

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  • Constructive feedback

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  • Constructive feedback 2

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  • Constructive feedback 3

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  • Quiz

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Project:
Reimagining the Employee Experience for a Future-Workplace

Design and present a comprehensive employee experience (EX) strategy for a hypothetical or real organization. Your strategy should integrate the core concepts from Modules 1–3, demonstrating how businesses can build a culture of continuous engagement, feedback, and connection.

Instructors:

Details not provided...

Preview this course

This course includes:

  • 2 Min on-demand video
  • 4 assignments
  • Lifetime access
  • Milestone budges
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